Air New Zealand will allow international passengers travelling from Auckland the option of checking in their own bag in what the airline describes as a world first.
The self-service bag drop kiosks read biometric data stored on passports using technology similar to the SmartGate passport control gates, with a camera to verify the passenger’s identity. Once the passenger’s identity has been verified, the bags are sent through to their flight. The airline said in a statement the kiosks use “world-first biometric technology”.
Air NZ said there five self-service bag drop kiosks have been installed, with plans for eight more to be added in early 2016. It also offers online checkin and has self-service kiosks in the terminal.
“We can now streamline the check-in process for our customers at Auckland International Airport and provide a more seamless airport journey,” Air NZ group general manager for airports John Whittaker said in a statement.
“It will reduce the time it takes for our customers to check in and free up our airport team to interact with customers and support them through the self-service process should they require assistance.”
Many airlines, including Air NZ, Qantas and Virgin Australia in this part of the world, already offer self-service bag drop facilities for domestic flights.
Textron Aviation has marked a key milestone in the development of the Cessna Citation CJ4 Gen3 with the rollout of the program’s first production aircraft. The achievement brings the next-g...
Velocity Maintenance Solutions, an FAA-certified provider of maintenance, repair and overhaul services, has announced a significant expansion of its facilities at Wilmington Airport (ILG) in Delaware,...
Daher Aircraft announced the delivery of a Kodiak 900 to Swiss owners Roland and Claudia Primus, who plan to use the aircraft for adventure flying to remote and short-runway destinations. Their travel...
Viasat has significantly expanded the capacity of its JetXP in-flight connectivity service across the United States, delivering up to five times more bandwidth for business aviation customers equipped...
